MEDIATING ROLE OF EMPLOYEE EMPOWERMENT IN THE RELATIONSHIP BETWEEN HRM PRACTICES AND EMPLOYEE JOB SATISFACTION

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Published: Jul 6, 2023
Keywords:
Human Resource Management (HRM) Employee Empowerment Employees Job Satisfaction Telekom Malaysia (TM)

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Mazriza binti Osman
Institute of Advanced Studies (IAS), Universiti Malaya, Kuala Lumpur
Muhammad Faizal bin A. Ghani
Department of Educational Management, Planning and Policy, Faculty of Education, Universiti Malaya, Kuala Lumpur
Haris bin Abd Wahab
Department of Social Administration and Justice, Faculty of Arts and Social Sciences, Universiti Malaya, Kuala Lumpur
Faisol Elham
College of Business, Universiti Utara Malaysia, Sintok, Kedah

Abstract

This research intends to strengthen the importance of Employee Empowerment as a mediator variable between HRM Practices and Employee Job Satisfaction in Telekom Malaysia. The respondents involved were 313 employees via a questionnaire. This research used Structural Equation Modelling in SPSS-AMOS to measure inter-relationship between constructs. The results recorded HRM practices has a positive and significant influence on employee empowerment and employee empowerment has significant influence on employee job satisfaction. Interestingly, this research found employee empowerment fully mediates the relationship among HRM practices and employee job satisfaction. The results highlighted the importance of employee empowerment in enhancing employee job satisfaction.

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Article Details

Issue
Vol. 11 No. 3: July 2023
Section
Articles